Tilton Industries Inc.

Frequently Asked Questions (FAQ)

Questions

Q1. What are your standard colors?
Q2. What is your lead time?
Q3. Do you deliver, and to which locations?
Q4. What are your hours of operation?
Q5. What is the maximum length for stock lengths?
Q6. Is Credit / Debit available as method of payment?
Q7. I work in Accounts Payable, who do I contact regarding payment on Tilton invoices?
Q8. I work in Accounts Receivable, who do I contact regarding payment on vendor invoices?

Answers

Q1	What are your standard colors?
A1	Click here to view our standard colors. ( Services -> Standard Colors )

Q2	What is your lead time?
A2	Lead time is 5 to 7 business days for standard colors and 10 business days for non-standard colors.

Q3	Do you deliver, and to which locations?
A3	Yes we do deliver. Click here to view our delivery information. ( Services -> Delivery )

Q4	What are your hours of operation?
A4	Click here to view our hours of operation.( Contact Us )

Q5	What is the maximum length for stock lengths?
A5	Click here to view the maximum length for stock lengths. ( Services -> Plant Capabilities )

Q6	Is Credit / Debit available as method of payment?
A6	Visa, Mastercard, or Interac is available at the Front Office for C.O.D. orders only. A 3% service charge will apply to this method of payment.

Q7	I work in Accounts Payable, who do I contact regarding payment on Tilton invoices?
A7	Please contact Sally Smith x 228 ; sally@tiltonindustries.com ; Controller / Accounts Receivable. Click here to view the Contact Us page.

Q8	I work in Accounts Receivable, who do I contact regarding payment on vendor invoices?
A8	Please contact Nellie DeSousa x 223 ; nellie@tiltonindustries.com ; Accounts Payable Clerk. Click here to view the Contact Us page.